HOW DOES SHIPPING WORK?
My WireHub has strategic supplier partnerships with various suppliers across the world. We ship directly from these suppliers in order to provide you with the best prices, fastest shipping times, and a unique shopping experience. The shipping time is calculated in business days. This means that if the estimated shipping time is 3 business days, it will be 3 working days after an order has been processed and shipped. Business days do not include Saturday/Sunday or any public holidays.
My WireHub understands how important fast delivery is, so we always choose the most stable and fastest shipping method for our customers. However, My WireHub is not responsible for the delays or delivery failures resulting from any force majeure event such as war, bad weather, natural disaster, or any other event beyond our direct control such as customs issues, strikes, or accidents.
We offer a 100% satisfaction guarantee on all orders. So please do not panic if it does not show up immediately. It is on its way!
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
We get your order ready quickly!
Normally, orders are processed and dispatched for shipping within 1-5 business days. We process most orders in less than 48 hours.
DO YOU SHIP WORDWIDE?
Yes! We offer free international shipping to all destinations in the world.
HOW LONG DOES IT TAKE TO SHIP AN ORDER?
We have one of the fastest shipping times available!
Orders are delivered within 3-10 business days to the US, UK, Canada, Australia, Austria, France, Germany, Italy, Netherlands, Poland, and Spain.
And within 5-20 business days to the rest of the world.
I MADE A MISTAKE IN MY SHIPPING ADDRESS. CAN I CHANGE IT?
Yes, if you notify us by email at priority@mywirehub.com before your order gets processed, we can correct it. Once your order is completely processed and shipped out, we’re sorry there’s nothing we can do to change the address that was used for shipping.
In case of a return, who pays for the return shipping fees?
If deemed necessary to have a product returned, My WireHub takes full responsibility of the shipping cost, so as all other related charges such as duties and taxes if applicable. Please refer to our refund & return policy for more information.
I changed my mind. Can I cancel my order?
Yes, you can cancel your order within the first 24 hours of order placement by notifying us by email at priority@mywirehub.com. Once it’s past 24 hours, the sale is final.
What payment methods do you accept?
We accept Paypal, Apple Pay, Google Pay, and all major Credit/Debit cards such as American Express, Visa, MasterCard, Union Pay etc.
MY QUESTION WASN’T ANSWERED. HOW DO I GET HELP?
Getting help is just an email away. Contact us at info@mywirehub.com or priority@mywirehub.com and one of our customer support representatives will get back to you shortly.